Inmates cannot receive phone calls while incarcerated in the facility. However, inmates can place collect calls to phone numbers where collect calling is not restricted. This is the most common method of placing calls from the facility. Individuals wishing to receive calls from an inmate will need to call AMTEL at 1 800-849-6081 to set up an account.
If you wish to have your telephone number blocked to prevent collect calls or have the block removed from your telephone you can call 215-5135. Collect phone calls from inmates are subject to be monitored and/or recorded. An attempt to “call transfer” or “3-way conference” during the call will cause the call to be disconnected. Calls to some phone numbers may be restricted by the facility for security reasons.
Phone Cards are sold in the commissary and allow Inmates to place calls directly with no restrictions.
To prevent unauthorized inmate collect call charges to your phone bill:
Do Not attempt to transfer any inmate call
Do Not attempt to “conference” in another number
Do Not call forward your phone.
If you feel you have been a victim of fraudulent Inmate collect call charges, CALL YOUR LOCAL TELEPHONE SERVICE PROVIDER.