Routine letters and family pictures are generally accepted and scanned into the Kiosk system and made available for Inmate access. Original letters and pictures will be discarded after scanned into the Kiosk system. Mail containing any material that is deemed a threat to the facility, staff or other inmates will be rejected. Mail that is of a sexual nature, or encouraging violence, or instructions about how to make any item of contraband will be rejected. All other items including paperback religious materials shipped directly from the manufacturer will be considered on a case-by-case basis.

For security purposes, all inmate mail is searched upon receipt by the Jail Facility.

Legal paperwork from attorneys may be received and opened in the presence of the inmate. No food, medicines, greeting cards, pens, pencils, markers, envelopes, stamps, stickers, packages, or cash will be accepted through the mail. Money Orders may be mailed to the Facility and the inmate's account will be credited. Religious items may be requested by the inmate through the Chaplain’s Department.

Photographs will only be accepted if they are deemed not to be offensive, are not of a sexual nature, do not contain any gang references, and do not display guns, drugs, drug paraphernalia and intoxicants.  Original photographs will be discarded after being scanned into kiosk for inmate access.

** Please Note **
As of November 16, 2022 the address that you use to send personal mail to your loved one will change. They will need to use the new address below after this date. Mail is scanned in by a third party service supplier in Phoenix, Maryland.  Inmates will receive personal correspondence digitally on the kiosk or tablets in their respective dormitory after approval of the letters content.

Your inmate’s mail must be now addressed to:

Name of Facility, State
Inmate Full Name, Inmate Identifier
P.O. Box 247
Phoenix, MD 21131

For Example: (see below)

Bay County Jail, FL
John Doe, #1234567
P.O. Box 247
Phoenix, MD 21131

All routine letters/pictures except for money orders shall be addressed to an inmate and must have the following: 

Money Orders only shall be mailed to the Bay County Jail Facility. Routine letters and pictures will be returned to sender if not addressed properly. 

Rev 06/01/2023