Inmate Telephones

Inmate Phone Access & Call Restrictions

Understanding Collect Calls, Account Setup, Monitoring, and Number Limitations

Inmates cannot receive phone calls while incarcerated in the facility. However, inmates can place collect calls to phone numbers where collect calling is not restricted. This is the most common method of placing calls from the facility.

Individuals wishing to receive calls from an inmate will need to call GTL 1-877-650-4249 to set up an account. The facility number is 15773.

If you wish to have your telephone number blocked to prevent collect calls or have the block removed from your telephone you can call (850) 215-5135.

Collect phone calls from inmates are subject to be monitored and/or recorded. An attempt to “call transfer” or “3-way conference” during the call will cause the call to be disconnected and your number is subject for suspension.
Calls to some phone numbers may be restricted by the facility for security reasons.

WARNING!

To prevent unauthorized inmate collect call charges to your phone bill:

Do Not attempt to transfer any inmate call
Do Not attempt to “conference” or “merge” into another number
Do Not call forward your phone.

If you feel you have been a victim of fraudulent Inmate collect call charges, CALL YOUR LOCAL TELEPHONE SERVICE PROVIDER, GTL.

Facility Site ID #: 232401
Customer Service #: 877-650-4249
Advanced Pay Automated Payment System #: 800-483-8314
PIN Debit Automated Payment System #: 855-706-2445

Friends and Family can add money can add money to the inmates account, which funds their account for messaging. To do this, Family and Friends need to setup an account on www.gettingout.com

BAY COUNTY SHERIFF’S OFFICE

Sheriff Tommy Ford

BAY COUNTY SHERIFF'S OFFICE

3421 N Highway 77
Panama City, FL 32405

(850) 747-4700

JAIL FACILITY

5700 Star Lane
Panama City, FL 32404

(850) 785-5245
(850) 215-5140

BCSO information

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